On January 15, 2025 Microsoft launched Microsoft 365 Copilot Chat, a significant addition to its AI offerings for businesses worldwide. This new solution is designed to help organizations adopt AI technology seamlessly while improving efficiency and return on investment (ROI). The offering introduces a pay-as-you-go pricing model for AI agents, allowing companies to scale AI usage based on their specific needs. Built on the powerful GPT-4o technology, Copilot Chat offers secure chat capabilities combined with automation tools, making it a valuable addition for businesses of all sizes.
Copilot Chat is designed to simplify daily workflows by providing advanced AI-powered tools. Employees can perform tasks like summarizing key points from Word documents, analyzing data in Excel or improving presentations in PowerPoint. Users can also upload files and collaborate with AI in real-time to enhance content creation. The platform’s natural language capabilities allow employees to create custom agents that automate repetitive tasks, saving time and effort. These agents can retrieve data from customer relationship management (CRM) systems or provide real-time insights stored in SharePoint, making them adaptable for various roles from customer service to field operations.
Microsoft has integrated robust security and management features into Copilot Chat to ensure a safe and controlled AI environment. The Copilot Control System provides enterprise data protection (EDP), allowing IT administrators to monitor and manage access, usage and the lifecycle of AI tools. Administrators can also use Copilot Studio to develop and deploy organization-specific agents tailored to unique business needs. These features ensure businesses can securely adopt AI while maintaining compliance with data protection policies.
The Microsoft 365 Copilot Chat app is available across Windows, Android and iPhone platforms, making it accessible for organizations regardless of their device preferences. With its scalable and flexible pricing model, Copilot Chat is a step forward in AI transformation, offering businesses the tools they need to integrate AI effectively into their daily operations. Microsoft aims to empower organizations by simplifying processes and enabling employees to work smarter and faster.
